All organisations encounter difficult situations with members of staff at some time or other.

CMS, experts in people assessment and development, together with Lupton Fawcett, renowned commercial lawyers, have jointly developed a package of practical support and advice to help organisations solve their people problems. We offer four support packages:

1. Handling Poor Capability - Support for managers with a member of staff unable to do the job.
2. Handling Poor Conduct - Support for managers with a member of staff not behaving appropriately.
3. Handling a Turbulent Team - A diagnostic review of team dynamics with recommendations for moving the team forward.
4. Handling Redundancy - A positive, fair and secure process for making people redundant.

Each packages includes fair diagnosis, evidence-based reports, legal advice, coaching for managers, sample letters and guidance notes

The service has been designed to bring a comprehensive one stop package which provides:

• Sound people-management and legal advice.
• Positive and safe remedies for employment and performance problems.
• Practical tools for impartial assessment, selection and training.
• Coaching to prepare for those "difficult conversations".
• A sympathetic, confidential and reliable sounding board for managers.
• The confidence that you've done everything that could reasonably be expected of you