The Professional Manager Programme is a modular skills development programme designed for those holding, or being developed for, a full time management post.

The programme is customised and delivered in-house to groups of up to 25 managers. It is not formally assessed and therefore does not offer a recognised qualification. Its aim is to provide managers with the learning they need to achieve business results and win the respect of their colleagues.

The programme consists of 11 x one-day core modules as follows:

Module 1: Managers as Role Models

Module 2: The Corporate Context

Module 3: Achieving Results

Module 4: Improving Productivity

Module 5: Maximising Resources

Module 6: Creating Customer Satisfaction

Module 7: Securing Workforce Capability

Module 8: Managing Performance

Module 9: Developing Talent

Module 10: Constructive Team Cultures

Module 11: Sound Decision-Making

There are a further 3 optional modules:

Module 12: Delivering Projects

Module 13: The Leadership of Change

Module 14: Influencing Organisational Culture

Delegate briefing, review and evaluation processes are also included in the standard package

Aim:

To enable aspiring, recently promoted and existing managers gain generic, professional management skills.

Outcomes:

As a result of this programme, participants will be able to:

• Manage their role, key performance indicators and personal development needs effectively.
• Demonstrate a professional level of day-to-day management practice.
• Manage their people effectively and win the respect of those upon whom their success depends.
• Draw upon a broad basis of management theory to inform their management approach and decision-making.
• Understand the results required of them and be able to make a valuable contribution to their organisation.