The company's commitment is characterised by an absolute dedication to meeting our clients' needs,
to providing a highly professional service and to being genuine with our clients.

The following features of our company underpin all our business relationships:

• Complete client dedication

  We know that the success of our business is vested entirely in our ability to value and satisfy our clients.

  To this end, we ensure that every client engagement is individually designed and evaluated and we monitor long-term client satisfaction levels on an annual basis. We recognise that every organisation is unique, hence the majority of our programmes are bespoke, specially designed to acknowledge the particular ambitions and circumstances of each client.

• A Focus on outcomes

  We use an outcome driven model of development, which means that we make sure we understand the change that your organisation and your people need to make. All our development solutions are then designed to bring that change about.

• A constructive, people-centred organisational culture

  We are passionate about our people and attribute our company’s success to our constructive and people-centred organisational culture. We were the first organisation in Calderdale and Kirklees to achieve the Investors in People Standard and were recently recognised for “15 years of achievement with Investors in People”.

• The highest standards of professional competence

  If you opt to work with CMS, you can rest assured that we are reliable and trustworthy, operating to the highest standards of professional learning and development practice. We are quality assured by:

  • The Learning and Skills Council
  • The Chartered Institute of Personnel and Development
  • Customer First UK Ltd

• Serious about environmental protection and social responsibility

  CMS has committed to take all possible action to reduce its carbon footprint. So we always make use of recycled and recyclable materials and take public transport as much as possible. We support an environmental charity and offset our carbon production. We lease environmentally-friendly premises, owned and managed by British Waterways.

  Although we work with organisations throughout the country and, to some extent, internationally, we care for and invest in our local community by offering our expertise as volunteers, for example as school governors and trustees of not-for-profit organisations.